2025 Speakers
Speakers

Camilo Courtenay
Global Loyalty Lead
Avolta

Bahadır Durak
Senior Head of Data Analytics and Loyalty Programs
Pegasus Airlines

Mehdi Hemici
Chief Loyalty & Ecommerce Officer
Accor

Nceba Hene
Head of Loyalty and Rewards
African Bank

Håvard Hovdahl
Vice President CRM & Loyalty
Strawberry

Ben Lipsey
SVP Customer Loyalty | President, Flying Blue,
Air France KLM Group

Sven Neweling
Head of CRM Strategy and Loyalty Programs
Deutsche Bahn

Ralph Piket
Chief Loyalty & Customer Insights Officer
Abra Group

Maria Romero Panizo
Global Loyalty Director
Meliá Hotels International

Veronica Vicars
Chief Growth Officer
IAG Loyalty
Panellists

Andrea Pinna
Global VP Loyalty Strategy, Brand Quality & Customer Care
Radisson Hotels

Mehmet Yeltekin
Miles&Smiles Marketing & Partnerships Manager
Turkish Airlines
Moderators

Ravindra Bhagwanani
Managing Director
Global Flight

Martha Cohen
VP, Client Services, Travel & Hospitality
Kobie Marketing

Gabi Kool
CEO
Loylogic
Golden Loyalty Awards Judges

Essam Akhonbay
VP, Alfursan Loyalty Program
Saudia Airlines

Pekka Antila
Head of Loyalty
Finnair

Andrew Cleary
VP, Global CRM & Customer Strategy
Mandarin Oriental

Folker Heim
Chief Operating Officer
Global Hotel Alliance

Aleks Kaczmarek
VP of Loyalty
CarTrawler

Tejal Patel
Director, Digital Technology (DT) - Loyalty
United Airlines
As a platform for loyalty experts, the Conference is focused on providing the best presentations and discussions in the industry. Our speakers talk about the trends as well as their unique experiences, sharing best practices and case studies to benefit their peers.
If you have a topic you'd like to share with the audience and would like to become a speaker at Loyalty & Awards 2025, please contact our chairman Ravindra Bhagwanani.