2024 Speakers
Speakers
Àlex Baró
Commercial Performance and Ancillaries Manager
Volotea
Karen Chung
AVP, Loyalty Marketing
Shangri-La
Tina Doran
SVP Retail & Commerce, Asia Pacific
Mastercard
Mauro Figueiredo
Thought Leader on Digital Transformation and AI
TBC
Yi Gao
Associate Professor, School of Aviation and Transportation Technology
Purdue University
Mehdi Hemici
Chief Loyalty & Ecommerce Officer
Accor
Ben Lipsey
SVP Customer Loyalty | President, Flying Blue,
Air France KLM Group
Sara Matarrubia
Global Loyalty Director
Meliá Hotels International
Steve McClelland
Vice President - Loyalty
WestJet Airlines
Chen Peng
CEO
minden.ai
Damien Pfirsch
Chief Commercial Officer - Head of Rocket Travel by Agoda
Agoda
Ramaswamy Satya
Chief Digital and Technology Officer
Air India
Kristian Siebenrock
Venture Development Manager, Innovation Hub
Lufthansa
Olena Sivets
Lead Product Manager, Allegro Smart
Allegro
Paul Smitton
Director Customer Lifestyle
Cathay Pacific Airways
Hien Tran Thi Thu
Deputy Director Lotusmiles
Vietnam Airlines
Yannan Wu
E-Commerce Supervisor
Xiamen Airlines
Panellists
Pekka Antila
Head of Loyalty
Finnair
David Canty
SVP, Head of Loyalty & Partnerships
Bilt Rewards
Andrew Cleary
VP, Global CRM & Customer Strategy
Mandarin Oriental
James Curry
Manager Product Design
Emirates
Jacqui Foster
Director, AP Co-brand Portfolio Optimization
Visa
David Kim
Director, Loyalty Platform Product
Expedia Group
Troy Liu
Co-Founder & COO
PointsYeah
Melissa Vandersay
Head of Loyalty Partnerships
Qatar Airways
Moderators
David Andreadakis
Chief Growth Officer
Bluewater Media
Pablo Arredondo
Global Business Development Director
Merit Incentives
Yildiz Artun Erarslan
Head of Pre-sales and Business Development, Amadeus Loyalty
Amadeus
James Berry
Managing Director
Valuedynamx
Ravindra Bhagwanani
Managing Director
Global Flight
Martha Cohen
VP, Client Services, Travel & Hospitality
Kobie Marketing
Margarita Onanova
Director of Customer Success
Global Flight
Golden Loyalty Awards Judges
Aron Backström
Vice President Product, Insights & Loyalty
SAS
Theo Holloway
Senior Director Loyalty, Customer Engagement
Best Western Hotels
Dorothée Mariotte
Marketing Director
Eurostar
Nick Rohrlach
CEO
Velocity/Virgin Australia
David Rojo
Global Director, Loyalty
Radisson Hotel Group
Cristina Yoshida
Director of Loyalty Program & Ancillary Revenue
Azul Airlines
As a platform for loyalty experts, the Conference is focused on providing the best presentations and discussions in the industry. Our speakers talk about the trends as well as their unique experiences, sharing best practices and case studies to benefit their peers.
If you have a topic you'd like to share with the audience and would like to become a speaker at Loyalty & Awards 2024, please contact our chairman Ravindra Bhagwanani.
